(Indianapolis, IN) - The Holiday Inn Indianapolis Airport has won IHG's Torchbearer Award for the one-year period ending 12/31/18. The Torchbearer Award is IHG's highest award for customer satisfaction.
"This is an incredible achievement and we have to thank the team at the hotel as well as our partner, and the hotel's management company, Schahet Hotels," said Jeff Arthur, Holladay Properties' SVP of Hospitality. "It takes a whole year going 100 miles per hour to achieve this award and puts this hotel and its team among the best of the best."
The 122 room, 5 story full service Holiday Inn Indianapolis Airport hotel was built in 2015 and is a joint venture development of Holladay Properties and Schahet Hotels, Inc. Since it opened, the hotel has earned several IHG awards, including the 2017 Quality Excellence Award for commitment to the guest experience, the 2016 IHG Newcomer of the Year Award for "Best in Class" service, and the 2015 New Development Design Award, given to hotels that merit special recognition for successfully implementing a new design program.